Pursuant to art. 13 sec. 1 and 2 and of art. 14  sec. 1 and 2 of the Regulation (EU) No. 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter: “GDPR”) we would like to inform:

 Timago International Group Spółka z ograniczoną odpowiedzialnością i Spółka – Spółka Komandytowa (hereinafter referred to as TIMAGO), Karpacka 24/12, 43-316 Bielsko-Biała, Poland, phone: 0048 33 499 50 10, e-mail:  – collects and processes personal information in compliance with all relevant laws and regulations.

Ensuring the protection and security of our client’s personal information is TIMAGO’s priority.

Personal Data Processing Manager

TIMAGO is the manager of personal data processing in accordance with the law and regulations on the  protection of personal data. TIMAGO as the head of personal data processing determines the purpose and means of processing personal data and is responsible for keeping and using personal data in paper and/or electronic form.

Personal Data Protection Officer

TIMAGO has appointed the Personal Data Protection officer and if any enquiry should arise relating to the processing of personal data or the exercise of the right to the protection of personal data please contact:


Personal information we collect

The personal information we collect depends on the type of relation we have with our client. In the first row we are dealing with data without which we cannot obtain cooperation and sell our products and include at least:

- basic personal information (name and surname);

- basic contact information (address, phone number, email address);

- information regarding the use of the website: (if applicable);

- data required for payment processing;

- other personal data necessary for the realization of client’s rights based on consumer protection law.

 Collection and use of personal data

TIMAGO collects and manages personal data for the purposes of sales relationship of products form its own offer and in order to fulfill its legal and regulatory obligations as well as to achieve its own legitimate interests in lawful business.

The reasons for processing personal data for the purpose of concluding and fulfilling contractual obligations are as follows:

The reasons we are processing your personal information based on our business legitimate interests are:

For all activities that are not covered by the above reasons, we will ask for additional consent. Our business partners, at any moment, have the right to withdraw the given consent. 

Access to personal information

TIMAGO undertakes technical and organizational measures in order to process the collected personal data only in a manner that is in accordance with the stated purpose. If necessary for the purpose of performing our business activities, access to personal data will be made available to the third parties: state bodies and bodies of public authorities that have the right to access personal data for the purpose of enforcing legal obligations: lawyers, service departments, financial institutions and other business partners. All except public authorities and public authorities, personal data are processed solely according to TIMAGO’s instructions.

Personal Data Processing

User personal data will be processed within the European Economic Area. All personal information collected by TIMAGO for the purpose stated in the section Collecting and using your personal information will not be available to anyone who has no TIMAGO’s authority.

Realisation of rights

When it is legally foreseen, the client, hast the right to information on processing his / her personal data; withdrawing your privy at any time, if we process personal information along with the given privilege; correction or supplementation of personal data to always be accurate; deleting personal data when it is no longer needed for the above purposes; filing a complaint to TIMAGO or the competent state body.

TIMAGO ensures that all interested parties are informed of the communication channels for the realization of their related to the protection of personal data by submitting requests:

via e-mail sent to TIMAGO e-mail address at:

Regardless of the selected communication channel, the request is submitted personally and in a  way that employees of TIMAGO are enabled to identify the applicant.

Right to Objection to the Supervisory Body

In addition to complaints about the processing of personal data filed by TIMAGO, the objection to the processing of personal data can also be filed with Data Protection Office at:

Urząd Ochrony Danych Osobowych

ul. Stawki 2 
00-193 Warsaw, Poland
tel. +48 22 531 03 00

Achiving personal information

The time period for storing personal data of users depends on the purpose for which TIMAGO processes them.

The data collected solely for the purpose of providing sales transaction or provision of other services are kept for 5 years from the date of the last transaction in which they were used (for example the transaction of delivery, reclamation, etc.).

The data collected for processing based on a legal basis, are kept in accordance with the time limits of the provisions of the law in question (form example – the Accounting Act, etc.).


For any questions about how to use personal information, you can contact us by phone, e-mail or mail as follows:

by sending email to:

by post: TIMAGO INTERNATIONAL GROUP sp. z o.o. i spółka – spółka komandytowa, ul. Karpacka 24/12, 43-316 Bielsko-Biała, Poland

by calling on +48 33 499 50 10

Communication for exercising the rights related to the protection of personal data requires the use of the communication channels defined in the section „Realizing the right” in order for  each request to be utilized and the user as the initiator is identified.

 TIMAGO regularly reviews and updates information on processing personal data in accordance with changes in its own business processes or on the basis of legal and regulatory obligations. If there are significant changes that will significantly affect the processing of personal data , we will notify the information without delay and inform you directly.